At Alamo Integrated Systems, Inc. , your security is our business – and that includes your security’s reliability, strength, and support.
24-7 support is a huge part of this business for us. Our policy from the very beginning has been to provide each and every AIS customer with support that suits their system, business, and budget. Automatically, every AIS customer will receive 24-7 phone and on-site system service, with no product warranty or maintenance contract necessary. This includes:
- Comlimentary telephone support to trained personnel for the life of the installation
- Verbal solution direction & vendor support outreach
- Extended personnel support training options
- Standard labor charged at-incident rate
- Mail-in part repair charged at-incident
Our generous support program plays an integral part in our operations. Every customer warrants specialized service and individualized attention. That is our belief, our vision and practice.